Frequestly Asked Questions

Where are you located?

I work from The Centre for Intuitive Eating office located in Tweed Heads South. Full location details can be found here.

How do I cancel my appointment?

Cancellations must be made 48 hours prior to your scheduled appointment to avoid a cancellation fee. You can cancel via phone (0413 916 647), if no one answers please leave a voicemail. You can email Monique (monique@cfie.com.au) or myself (melissa@cfie.com.au). Alternatively, you can cancel via the online booking portal. You can select “My Appointments” where you will be prompted to log in. You will be able to manage your appointments there.

How is payment made?

We are unable to accept cash at CFIE. Payment will be made at the end of your appointment via the EFTPOS machine. If you have an EPC, EDP or private health insurance we will be able to process your rebate at the time of payment. If you attend an online consultation you will be sent an invoice that will need to be paid on the same day of your consultation.

Do you offer weight loss counselling?

Our practice aligns with Health at Every Size®

This means that whilst we don’t offer weight-loss counselling, we will hold space and compassion for any size or weight concerns that you have. We aim to offer support and guidance as you work toward a more positive relationship with your body.

Be Kind. Nourish Yourself. Repeat.